1: Russia and Belarus, buyers should write the full name.
2: Brazil, Argentina, Canada, the clearance rate is very slow.
3: If you are unable to track the package or you haven't received your wrap,please give us a message, we will reply to you within 24 hours.
For wholesale customers:
1.If you have own tea shop or teaware retailers,pls don't hesitate to contact me anytime,we can offer wholesale price for you,thanks.
2.Wholesale clients pls contact this email:tangpintea at(@)163.com
3.Our factory offer customized your logo,it is ok,welcome to place order from us.
4.We are professional manufacture of Ceramic tea sets in China. And we have special team work for after sales service. As honest
factory we never crook our customers. (TIME IS GOLD) for you and for us. So we have professional production line and stuff who is
making nice quality in short time.
1)We accept Alipay,West Union,T/T,All major credit cards are accepted through secure payment processor ESCROW.
2)Payment must be made within 3 days of order
3)If you can't checkout immediately after auction close,pls wait for a minutes and retry payment must be completed within 3days.
1)When Received your payment,we will arrang shipping within 5 days,buyer is solely resopnsible for customs clearance of the goods.
2)All of items we choose Aliexpress shipping Standared,part of items we choose epacket and china post air mail.
3)import duties,taxes and the charges are not included in the item price or shipping charges,these charges are the buyer resopnsibility.
Pls check with your country customs office to determine what these additional costs will be prior to bidding/buying.
1)About the Quality
We will checking the products before shipping,if products have broken,missing of items and deffect,pls take photos and then contact us in advance.
We will according to the problems to refund or replacement.
2)About the other reason
For any other reason,you don't like the style or don't like,pls contact us within 7 days after you have received the items.
Make sure keep it in orginal condition and untertake shipping cost by yourself if you return back.