1.How can I track my parcel?
You can track your parcel on the following website using your tracking number: www.17track.net/en (Copied to the browser to open)
2.What can I do when purchase protection time is running out?
If your purchase protection time is running out, please contact us,we will help you to extend it. So that your money will not go to my account.
1.If you need your package sent by DHL, FEDEX, EMS, UPS, please contact us . we will update the shipment for you. All the products is shipping by CN Post Air Mail or Epacket
2. We will ship out goods in the next 1-7 days after receive your payment
4.We cannot control if the post office delays. Be patient and we will keep contact with you and post office. This is the reference delivery time.
a.DHL usually takes 3-5 working days(not including holiday and weekend)
b.EMS usually takes 6-10 working days(not including holiday and weekend)
c.ePacket usually takes 15-25 working days(not including holiday and weekend)
d.China Post Registered Air Mail
1)7-15 working days to Asia
2)15-35 working days to West Euro, Oceania and Mid-East
3)35-50 working days to South Americe and Africa
1.If there is not tracking information after a month or not delivered after 2 months. you can contact us to ask for resend or refound. You do not need to open dispute, just need to contact us to solve your problem.
2.Please Note: We do not cover any item damaged after use or as the result of water damage.
Step 1) Contact us via Alibaba message center.
Step 2) You must provide as much detail as possible about the problem you have
Step 3) The return authorization will be issued.
Step 4) You must return the item for the agreed exchange or money refund. All return shipping costs are the responsibility of the buyer.
we are a professional Muslim products seller, we provide high-quality goods and services, please rest assured purchase in my store. If you need more help, please contact us. We also serve for wholesalers and dropshipping sellers.
Thanks for your order in our shop.
1.If you are satisfied with your order, please leave ALL 5 STARS Feedback(Detailed Ratings : Description, Communication, Shipping speed), If you can
leave photo and more words with the 5 star feedback, you will help others know more about our products. Thank you for your kindness.
2.if you have any problem about the goods, please contact our Customer Service first.We will give you a satifactory solution.