1.We only ship to confirmed order addresses.Your order address MUST MATCH your shipping address.(Orders can not be handled if there’s no phone number or zip code).
2.We usually combine the orders and ship together without notice.Please leave us message in advance if you need them to be shipped separately.
3.Service transit time is provided by particular carrier excluding weekends and holidays.Transit times may vary,especially during the holiday season.
4.If you have not received your shipment within 60 days from your paying day,please contact us.We will track the shipment and get back to you as soon as possible with a reply.Our goal is customer satisfaction!
5.Important duties,taxes and charges are NOT included in the item price or shipping charges.These charges are on the buyer side.
Please check with your local custom office to determine what these items has happened.
1. We maintain high standards of excellence and strive for 100% customer satisfaction!
2. Your positive feedback and 5 stars will be highly appreciated if you are satisfied with our products or service.
3. If you have any problems with our products or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
1. Welcome to contact us by E-mail or Trademanager if you have any questions or needs.
2. All messages or E-mails will be replied within 24 hours (excludes holidays or weekend days ).
3. If you don't receive our reply, please kindly resend an E-mail to us, we will reply you as soon as possible.